Shipping & Delivery

Shipping Information

ASICS Hong Kong official online store currently provides home delivery and SF Express self-pickup points. Please allow 2 to 4 business days for order processing, prior to shipping, depending on carrier cut-off times. 

Please be aware that scheduled delivery is not available. Same day shipping is not guaranteed on any order. 

Delivery services might be affected by high sales volume, due to large-scale events or special festivals.

Deliveries are made Monday to Friday, excluding Public Holidays.

If you fail to collect your order within seven days of your collection date, your order will be returned to us and will no longer be available for collection. We will automatically refund the original purchase price of your order while delivery fee would not be returned.

Carrier Information

Orders will be delivered by SF Express.

Shipping Fee

  • FREE on all orders over HK$399
  • HK$40 for orders under HK$399

*The recipient is responsible for any additional shipping fee requested by SF Express due to the following reasons including but not limited to the incorrect / inadequate delivery information submitted at the time of purchase (including the phone number and address), any delay to retrieve the parcel as requested by SF Express, or areas that require special warehousing. Please note that delivery is subject to delay in such case.

Payment Method

ASICS Hong Kong official online store currently provides credit card payment, e.g., VISA, MasterCard, American Express and Alipay. For UnionPay, we accept debit and credit cards.

Cancelling and Modifying Orders

Orders cannot be cancelled or modified once they are placed. If you have questions about making a return, please check our Return Policy.

Overseas Shipping and Billing

Overseas shipping is not available. We only provide the delivery service to Hong Kong and Macau currently.